Refunds

interdimensionalcable.lol sells a custom digital product: a ranked ad slot plus a cartoon commercial made to your brief. Production starts when Stripe confirms the payment. That is why this policy is stricter than a shop that ships a box.

No refund after a completed payment

Once payment succeeds, we do not refund because you changed your mind, disliked the cartoon, wanted a different script, lost the top rank to a higher bidder, finished your five-minute exclusive window, or got fewer views than you hoped. Rank moving is how the board works. The commercial is generated, not chosen from a catalogue, so there is nothing to “return.”

When we will refund

Write to us and we will refund the amount you paid for that order if:

• Stripe charged you and we never recorded the purchase on the board, or
• we never deliver a finished commercial (the job fails and we stop retrying), and you want the money back rather than waiting, or
• we charged you twice for the same climb by mistake.

A listing that is on the board while a commercial is still rendering is not a failed delivery. That is the normal wait. You keep the rank either way.

How to ask

Email hello@interdimensionalcable.lol from the address you used at checkout. Include the product name and the approximate time of payment. We aim to answer within seven days. Refunds go back to the original payment method through Stripe.

Chargebacks

If you open a dispute with your bank instead of writing to us, we will send Stripe the listing, the commercial, and these terms. Fraudulent disputes may get the listing removed. If something is actually wrong, email us first — it is faster.